We know this is a very difficult and uncertain time amidst the current COVID-19 outbreak and our hearts go out to all of those affected by the recent pandemic.
Our biggest priority right now is the wellbeing of you, children you are gifting and our hard-working staff, which is why we have decided to keep you updated on the actions we are taking at this time and will continue to update you as things progress.
We are continuing to fulfill and deliver your orders, as usual. We wanted to reassure you that you can trust us to send your items out to the same quality you expect. We have also been working closely with our couriers to ensure they are up-to-date with the latest government health and hygiene advice.
We have always ensured a strict hygiene regime in our production facility, but in light of the current situation, we have increased the hygiene protocol and are continuing to follow all government guidelines, ensuring extra care is taken with every item ordered through Mural Heroes.
Due to this we are experiencing slight delays to our canvas orders, and can be an increased production time to 2-4 days. Digital artwork order remains unaffected.
We want to thank all of our customers for continuing to support us during this time and as more information regarding the virus unfolds we will continue to monitor and update our service.