Christmas Delivery Information

Worried you won't get your item in time?

Our digital download option may be for you. Get your download completed and emailed to you in a matter of days and get your design printed locally. We currently recommend to all customers ordering after the 7th the digital download option to be printed locally or by a 3rd party to ensure item is finished in time for the holidays.

 

Delivery Times

Our expected delivery times (as of December 7th) after design proofs approval are as stated below but we expect these to increase as we approach the end of the year.  Please remember time for the initial design to be completed and if needed revised in your  calculations. All order should receive an automated email upon item leaving our print facility.

 

Important USA update (10th)

Multiple couriers within the USA have reported understaffing due to amount of workers affected by corona virus leading to more delays then were expected at this time of year.  Please note as such as are operating a 7 day work router in our print houses and are shipping any orders not yet shipped at the fastest level couriers can provide at no additional cost to customers.

 

USA 18-25 business days

Canada 18-25 business days

UK 18-25 business days

Australia and New Zealand  20-27 business days

Rest of the world 18-25 business days

Please note Ireland, Australia and New Zealand are facing particular delays currently

 

Design Proofs

We expect proofs to be finished and sent to you within 5 days (with the exception of design your own murals please allow 8 days for custom drawing orders) of placing your order. For digital download orders  after approval please contacts us if you have not received the final version within 48 hours. ( we expect all these times to increase as we approach Christmas.)

 

Tracking Links

Please also be aware tracking links are currently not being updated as couriers are not scanning items in attempts to speed up transit as such we can only allow the full delivery window for an item to be delivered before taking further action.


Review proofs

Please be aware once accepted proofs are automatically sent on to print production and cannot be changed, this also goes for digital orders
 once accepted orders cannot be further modified in any way including shipping and billing information. 

Revisions

Our art team is currently working furiously to make your designs perfect for you, as such we are experiencing longer revision times than at other times of the year.

Please also check your email address is 100% correct to ensure our messages are able to reach you.